Last updated: 18 November 2025
This Privacy Policy explains how Healthy Living Yoga Pty Ltd (“Healthy Living Yoga”, “we”, “us” or “our”) collects, uses, discloses and protects your personal information when you visit www.healthylivingyoga.com.au, make a purchase in our online store, contact us, attend our yoga classes, sound baths or retreats, or otherwise interact with us in Australia.
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), to the extent they apply to us.
Healthy Living Yoga Pty Ltd
Website: www.healthylivingyoga.com.au
Phone: 0427 112 222
Email: info@healthylivingyoga.com.au
Contact form: https://www.healthylivingyoga.com.au/contact
Studio address: Shop F2-3, Level One, Fyshwick Fresh Food Markets (access via Dalby St ramp), Fyshwick ACT 2609, Australia
If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.
The types of personal information we may collect include:
When you visit our website or interact with our online content, certain information may be collected automatically, including via cookies and similar technologies. This may include:
We generally do not require sensitive information (such as health information) for you to participate in our classes or retreats. If you choose to share information about your health, injuries or other needs so we can support your practice, we will treat this information with extra care and only use it for the purpose for which you provided it, unless otherwise required or permitted by law.
We may collect personal information when you:
We collect, hold and use personal information for purposes including:
Our website uses cookies and similar technologies to help it function effectively and to understand how visitors use our website. Cookies are small data files stored on your device by your browser.
We use cookies and tracking technologies for purposes such as:
You can usually choose to accept or reject cookies through your browser settings, and you may also be able to delete cookies that have already been set. If you disable cookies, some features of our website may not function properly.
We use Google Tag Manager to manage website tags (such as analytics and marketing tags). Google Tag Manager itself does not collect personal information; it enables other tags that may collect information.
We use Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as how often users visit the site, which pages they visit and what other sites they used prior to coming to our site. This information is collected in an aggregated form and does not identify you personally. Google may also use the data collected to contextualise and personalise ads within its own advertising network.
We may also use Google Ads (including remarketing and conversion tracking) to show advertisements to people who have previously visited our website or who might be interested in our services.
You can learn more about how Google collects and processes data, and how you can control information sent to Google, by visiting Google’s privacy pages. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on, and manage your ad settings through your Google account.
We may use Facebook (Meta) tools, such as the Facebook Pixel and Facebook/Instagram advertising, to measure the effectiveness of our advertising and to deliver more relevant advertisements to you on Meta platforms.
These tools may allow Facebook to associate information about your visit to our website with your Facebook account (if you have one) and use it for its own advertising and measurement purposes. Data collected through the Facebook Pixel is handled in accordance with Facebook’s data policy.
You can manage your advertising preferences or opt out of certain advertising through your Facebook account settings and the “Ad Preferences” or similar sections on Facebook and Instagram.
We may send you marketing communications (such as emails about our classes, events, retreats, products and special offers) where you have requested them, opted in, or where otherwise permitted by law.
You can opt out of marketing communications at any time by following the unsubscribe instructions in the message or by contacting us using the details in section 1. Even if you opt out of marketing, we may still send you important administrative messages (for example, about your bookings or purchases).
When you purchase products, gift vouchers, retreats or other services through our online store, payment processing may be handled by one or more third-party payment service providers. These providers will collect and process your payment details directly.
We do not store your full credit card or payment details on our systems. We may receive limited information from the payment provider, such as confirmation of payment and part of your card details (e.g. last four digits) for record-keeping, fraud prevention and reconciliation.
We may also share your information with other third-party service providers who assist us in operating our business, such as website hosting providers, email service providers, analytics and advertising partners and booking platforms. Where we share information with such providers, we do so only to the extent necessary for them to provide services to us, and we require them to handle your personal information in accordance with applicable privacy laws.
We may disclose your personal information to:
Some of our service providers (including Google, Meta/Facebook and other cloud or IT providers) may store or process personal information on servers located outside Australia. Where this occurs, we will take reasonable steps to ensure that any overseas recipient handles your personal information in a way that is consistent with the Australian Privacy Principles or is otherwise permitted by law.
We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps may include using secure systems, limiting access to personal information to people who need it, and implementing physical, electronic and managerial safeguards.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
We keep personal information for as long as it is needed for the purposes described in this Privacy Policy or as required by law. When we no longer need personal information, we will take reasonable steps to destroy or de-identify it, subject to any legal or regulatory obligations that require us to retain certain information for a longer period.
You have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, incomplete or out of date.
To request access or correction, please contact us using the details in section 1. We may ask you to verify your identity before we provide access or make any changes. In some cases, we may refuse access where we are permitted or required to do so by law; if so, we will tell you why (unless it is unreasonable to do so).
If you have concerns about how we have handled your personal information or believe we have breached the Australian Privacy Principles, please contact us using the details in section 1 and provide as much detail as possible about your concern.
We will acknowledge your complaint and aim to respond within a reasonable time. We will work with you to try to resolve the issue.
If you are not satisfied with our response, you may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Our website may contain links to websites or services operated by third parties (such as Facebook, Instagram or external booking/payment platforms). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you use.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other reasons. The updated version will be posted on our website and will be effective from the date it is posted.
We encourage you to review this Privacy Policy periodically so that you are aware of how we handle your personal information.
This Privacy Policy is provided as a general guide. You may wish to seek independent legal advice to ensure it meets your specific obligations under Australian privacy law.
